Yourname.com is just a click away. With our design, marketing, and engineering team make your own personalized professional-looking website.
With the help of our Call Center executives and accounting personnel taking and managing appointments will become effortless.
Access to video and audio calls with your patients from your own personalized website.
Welcome to On Call Medico’s Terms of Service. On Call Medico is a concern of Artistech Labs Limited. We are truly excited to have you aboard. Thank you for choosing our services. Below we have listed important legal terms that apply to anyone who visits our website or use our services. These terms are necessary in order to protect both you and us, and to make our services possible and more enjoyable for everyone. On Call Medico offers a wide range of services and features and part of the terms below may not be relevant to the specific services you use. We understand that legal terms can be exhausting to red, and we have tried to make the experience more pleasant. If you have any suggestions on how we can improve them, you are more than welcome to contact us at Please note that these Terms and Conditions (The “Terms”) are a legal contract between On Call Medico and “You”. The terms explain how you are permitted to use the services provided by and the website located at the URL www.oncallmedico.com (As well as all associated sites linked to www.oncallmedico.com by On Call Medico, Its subsidiaries and affiliated companies) (Collectively, the “Site”). Unless otherwise specified, all references to access the site from a mobile device (A “mobile application”). By using this site, you are agreeing to all the terms; If you do not agree with any of these terms, do not access or otherwise use this site or any information contained on this site.
Our services offer our users the ability to easily create highly functional online presence, to manage and promote business, content and ideas, and have an overall great experience doing so without having the expertise in doing so. As detailed below, we offer our users numerous tools and features for creating, publishing, and use of efficient websites by creating the opportunity to connect with their patients without any hassle. We cover the services for bill payment, tracking appointment records, while providing e-consultancy for practitioners.
On Call Medico provides a website and a mobile enabled website which allow our clients to provide health related information and consult with the users in ease. The users can view the provided health related information, communicate with our practitioners and arrange for e-consultancy.
These privacy notice applies to the website which is owned and operated by On Call Medico. The privacy notice describes how On Call Medico collects and uses personal information provided users and clients. It also describes the choices available to users and visitors regarding On Call Medico’s use of personal information. These policies may be changed at any time at the management’s discretion, in which case the revised Privacy Policy will apply to information collected after the date the Privacy Policy is posted. By accessing the website, you agree that you have read and understood the terms and conditions of this privacy notice.
On Call Medico makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
On our website, “Personal identifiable information” refers to information that allows us to identify you, such as your name, contact number, organization name (if applicable), e-mail addresses etc. You can otherwise browse our website and related pages without providing any or being required to register on our website. If you choose to make a payment to On Call Medico, whether by mobile payment gateway or through the user portal integrated with this website, we will collect certain required financial information from you. We understand the degree of confidentiality associated with financial information and our policy is geared towards respecting that. No administrator at On Call Medico will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website when finished. One Call Medico does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify On Call Medico by sending an email to support@oncallmedico.com You shall be liable to indemnify On Call Medico due to any loss suffered by it due to such unauthorized use of your account and password. Notwithstanding the above, On Call Medico is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, On Call Medico shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of On Call Medico including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
On Call Medico maintains physical, electronic, and procedural safeguards designed to protect your personal information. Your information is stored in secure operating environments that are not available to the public. All of On Call Medico’s personnel and affiliates are dedicated to maintaining and upholding your privacy and security and are made aware of our privacy and security policies. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our website may use cookies to track information and usage behavior so that we can better understand our user base. This helps us deliver better information and services, improve the content and administration of our website, facilitate use of our website by visitors, and generally enhance your online experience when you visit our website. Cookies can also help us to diagnose problems with our server. We use cookie technology only to compile aggregate data about your visits to our website and not to obtain personal information.
If you are using this website or our app to find the location of our facilities, with your permission, we will use the geolocation feature of your device to give you directions to that facility. In doing so, we automatically collect information on the type of device you use, operating system version, and the device identifier (or UDID). We wish to reassure you that we do not share your location information with any third party and do not use it for any reason other than to give you directions.
If your payment fails, Paid Services are otherwise not paid for or paid for on time, or we suspect a payment is fraudulent, we may immediately cancel or revoke your access to Paid Services without notice to you. If you contact your bank or credit card company to decline or reverse the charge of fees for Paid Services, we may revoke your access to our Services.
To the extent permitted by law, or unless explicitly stated otherwise, all fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services, harmonized or other taxes, fees, or charges now in force or enacted in the future (“Taxes”). You are responsible for payment of all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we are obligated to pay or collect Taxes on the Fees you’ve paid or will pay, you are responsible for such Taxes, and we may collect payment for such Taxes.
You may discontinue to use and request to cancel your User Account and/or any On Call Medico services at any time, in accordance with the instructions available on the On Call Medico website. The effective date and time for such cancellation shall be the date and time on which you have completed the cancellation process on the On Call Medico Services, and the effective date for cancellation of Paid Services shall be at the end of such Paid Services’ subscription period.
Notwithstanding anything to the contrary in the foregoing, with respect to subscriptions to Renewing Paid Services, such subscription will be discontinued only upon the expiration of the respective period for which you have already made payment. Please note that as the cancellation process may take a few days, in order to avoid the next automatic renewal and respective charge the cancellation request should be made at least fourteen (14) days prior to the expiration of the then-current service period.
For more information about cancelling your Paid Services, please email at support@oncallmedico.com .
If we fail to provide our users with any specific service, then our users will get an option for rescheduling their appointments. If the user wants a refund, then we will give them 100% refund in their On Call Medico account. If the user requires the refund in cash, then a specific amount will be deducted as gateway charge.